Privacy Policy
Elite Ortho Care is dedicated to the protection of our patients’ personal information. This policy explains why, when, and how we collect, use, and disclose your information. All staff members who encounter your personal information are aware of the sensitive nature of the information and are trained in the appropriate uses and protection of it.
Contact information
We collect information such as your name, home address, telephone number(s), and email address. This is collected for a variety of purposes including:
- To open and update your patient file
- To invoice and collect for services, to process credit card payments, and for pre-authorized insurance claims
- To send correspondence for further examination or treatment
- To send correspondence regarding our clinic
- To communicate with your general practitioner or referring physician
Medical history
We collect information about your health (both physical and mental), family history, and medical history. This may be used in part to assist us in assessing conditions, providing appropriate treatment, and may be disclosed:
- To a third-party health-care provider or insurance company for reimbursement of treatment
- To other health-care providers where, upon your consent, we are seeking a second opinion or have referred you for additional / alternative treatment
Our office will not, under any circumstances, supply your insurer with your confidential medical history. In the event such a request is made, we will forward the information directly to you for review and your specific consent.
Financial information
We may collect and disclose information for the facilitation of payment of treatment.
Regulatory
The regulatory colleges that oversee our practitioners regulate all professionals in their area and as part of their regulatory function reserve the right to inspect our records and interview our staff.
Consent
By engaging with this website, you hereby authorize and consent to the collection, use, and disclosure of any information submitted through our website, phone conversations, or in-office visits. You may withdraw your consent for use or disclosure of your personal information, and we will explain the ramifications of that decision and the process.
Questions
We understand the importance of protecting your personal information. Should you have any questions, please contact our clinic.
You can reach us by phone at (905) 910-1511 or by email at info@eliteorthocare.com.